Your customers are talking. Are you listening?

Your customers are talking.
Are you listening?

Your customers are talking. Are you listening?

AWX is there 24/7, listening, understanding and responding in seconds, not days.

AWX is there 24/7, listening, understanding and responding in seconds, not days.

Omni Channel

Enterprise-level Security

Multilingual

One Brain, All Channels

Enterprise-level Security

Arabic/English Multilingual

Dashboard
Dashboard

AWX handles your customer support automatically with enterprise-level reasoning. Today, it resolves 8 out of every 10 customer conversations without a human agent.

PRODUCT FEATURES

AI agents that keep every customer moving.

AI agents that keep every customer moving.

AI agents that keep every customer moving.

PRODUCT FEATURES

AI agents that keep every customer moving.

01

24/7 Instant CX

Give customers full-suite, high-quality support anytime—even at 3 AM on holidays.

01

24/7 Instant CX

Give customers full-suite, high-quality support anytime—even at 3 AM on holidays.

01

24/7 Instant CX

Give customers full-suite, high-quality support anytime—even at 3 AM on holidays.

02

Consistent Quality, Every Time

Deliver your gold standard service to every customer, personalized without shift fatigue.

02

Consistent Quality, Every Time

Deliver your gold standard service to every customer, personalized without shift fatigue.

02

Consistent Quality, Every Time

Deliver your gold standard service to every customer, personalized without shift fatigue.

03

Early Risk Detection

Spot emerging issues early by analyzing sentiment before small bugs become major floods.

03

Early Risk Detection

Spot emerging issues early by analyzing sentiment before small bugs become major floods.

03

Early Risk Detection

Spot emerging issues early by analyzing sentiment before small bugs become major floods.

04

Voice-First Support

Accept and reply with native voice notes across any language seamlessly.

04

Voice-First Support

Accept and reply with native voice notes across any language seamlessly.

04

Voice-First Support

Accept and reply with native voice notes across any language seamlessly.

05

End-to-End Execution

Resolves tasks directly—like processing refunds—with full integration and complete audit logs.

05

End-to-End Execution

Resolves tasks directly—like processing refunds—with full integration and complete audit logs.

05

End-to-End Execution

Resolves tasks directly—like processing refunds—with full integration and complete audit logs.

06

Local & Sovereign Data

Runs entirely inside your perimeter and country, keeping your data private and isolated.

06

Local & Sovereign Data

Runs entirely inside your perimeter and country, keeping your data private and isolated.

06

Local & Sovereign Data

Runs entirely inside your perimeter and country, keeping your data private and isolated.

The difference between a customer who stays and one who leaves for a competitor is rarely the product. It's what happened the day they needed help. AWX exists so nobody waits.

PRODUCT

With AWX You Can

With AWX You Can

No Migration. Built in Integrations

No Migration. Built in Integrations

AWX plugs directly into your current CRMs. There is no migration and no rip-and-replace, just seamless integration that enhances your existing stack

AWX plugs directly into your current CRMs. There is no migration and no rip-and-replace, just seamless integration that enhances your existing stack

Use Cases

01.

Retail

Every cart, order, and complaint handled at 2am as well as 2pm.

02.

Banking & Finance

03.

Energy & Utilities

04.

Education

05.

Supply Chain

AWX for Retail

Order, return, and refund questions get resolved before frustration sets in. No cart or complaint left unattended.

abandon live chat after a 3-minute wait.

57%

stopped buying after one bad experience.

52%

Use Cases

01.

Retail

Every cart, order, and complaint handled at 2am as well as 2pm.

02.

Banking & Finance

03.

Energy & Utilities

04.

Education

05.

Supply Chain

AWX for Retail

Order, return, and refund questions get resolved before frustration sets in. No cart or complaint left unattended.

abandon live chat after a 3-minute wait.

57%

stopped buying after one bad experience.

52%

Use Cases

01.

Retail

Every cart, order, and complaint handled at 2am as well as 2pm.

02.

Banking & Finance

03.

Energy & Utilities

04.

Education

05.

Supply Chain

AWX for Retail

Order, return, and refund questions get resolved before frustration sets in. No cart or complaint left unattended.

abandon live chat after a 3-minute wait.

57%

stopped buying after one bad experience.

52%

Request a demo

Speak to your team for a demo to see how it can fit into your organization

Request a Demo

Speak to your team for a demo to see how it can fit into your organization

Frequently Asked Questions

How do you prevent wrong or off-brand answers?

Do we lose control of sensitive operations?

Will this replace our team?

Do we get locked in?

Can it handle Arabic and English together?

Do we have to give up our current helpdesk or CRM?

What happens when the AI can't resolve something?

Question

Question

Question

AWX handles your customer support automatically with enterprise-level reasoning. Today, it resolves 8 out of every 10 customer conversations without a human agent.