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The Automatic CX Platform

AWX handles 80% of your support and helps you understand 100% of your customers.

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One Brain, All Channels

Enterprise-level security

Real-time AI insights

AWX handles your customer support automatically with enterprise-level reasoning. Today, it resolves 8 out of every 10 customer conversations without a human agent.

PRODUCT

Keep customers from going to competition with an

Exceptional CX

AI Agents and workflows thatidentify

customer issues

24/7 Instant CX

Give customers full-suite, high-quality support anytime—even at 3 AM on holidays.

Consistent Quality, Every Time

Deliver your gold standard service to every customer, personalized without shift fatigue.

Early Risk Detection

Spot emerging issues early by analyzing sentiment before small bugs become major floods.

Voice-First Support

Accept and reply with native voice notes across any language seamlessly.

End-to-End Execution

Resolves tasks directly—like processing refunds—with full integration and complete audit logs.

Local & Sovereign Data

Runs entirely inside your perimeter and country, keeping your data private and isolated.

How Compliance and Resolutions are built within AWX

AI Agents and workflows thatidentify

customer issues

Autonomous resolution, built to be trusted

AWX agents identify, check, and resolve customer queries end to end, and know exactly when to bring in a human.

Autonomous resolution, built to be trusted

AWX agents resolve customer queries end-to-end, looping in humans only when necessary.

Fixed rules for anything high-stakes.

For sensitive steps like identity checks and payment approvals, AWX follows hard-coded rules, never a guess. No hallucinations where it matters most.

Fixed rules for anything high-stakes.

For identity and payment steps, AWX uses strict, hard-coded rules—never guesses, zero hallucinations.

with AWX you can

maintain and retain retain customers with an Exceptional CX

maintain and retain customers with an Exceptional CX

Stay on top of your customer's mind

Know what your customers are thinking about, ranked, without anyone having to read ten thousand conversations. The thing quietly generating hundreds of tickets a week shows up as a line item, not a hunch.

Stay on top of your customer's mind

Stop guessing what customers want. Rank their top issues automatically across thousands of conversations.

Stay on top of your customer's mind

See who's about to buy, and who's about to leave.

One complete view of every customer, so sales and support finally see the same person.

See who's about to buy, and who's about to leave.

One complete view of every customer, so sales and support finally see the same person.

See who's about to buy, and who's about to leave.

One complete view of every customer, so sales and support finally see the same person.

Give the same correct answer, every time.

AWX handles the same problem the same way for everyone, so a customer's outcome never depends on luck or which agent they got.

Give the same correct answer, every time.

AWX handles every issue consistently, so support never depends on luck.

Give the same correct answer, every time.

AWX handles the same problem the same way for everyone, so a customer's outcome never depends on luck or which agent they got.

Spot problems before they spread.

AWX shows you what customers are frustrated about right now and warns you early, so you can fix an issue before it turns into a flood of complaints.

Spot problems before they spread.

AWX spots customer frustration early so you can fix issues before complaints flood in.

Spot problems before they spread.

AWX shows you what customers are frustrated about right now and warns you early, so you can fix an issue before it turns into a flood of complaints.

No Migration. Built in Integrations

AWX plugs directly into your current CRMs. There is no migration and no rip-and-replace, just seamless integration that enhances your existing stack