Automate your Banking CX
1 week installation
Go live in days, not months. A streamlined deployment process that gets your system fully operational within a single week.
80%+ automation
Reduce manual workload dramatically. Automation handles routine operations so your team focuses on impact.
Sovereign data residency
Your data stays where it belongs. Full compliance with local sovereignty laws, ensuring complete control over storage.
why AWX
Automate your Banking CX Experience
Automate your Banking CX
Account inquiries and balance checks
Customers check balances or recent transactions instantly. AWX verifies identity, retrieves data securely, and answers queries 24/7.
Secure identity verification and data retrieval
24/7 instant account and balance updates
Handles demand spikes with zero extra headcount
Account inquiries and balance checks
Customers check balances or recent transactions instantly. AWX verifies identity, retrieves data securely, and answers queries 24/7.
Secure identity verification and data retrieval
24/7 instant account and balance updates
Handles demand spikes with zero extra headcount
Card replacements and fraud reports
Lost cards or suspicious charges need immediate action. AWX blocks cards and triggers replacements using exact security protocols.
Instant card blocking and fraud reporting
Automated replacement process initiated
Adheres strictly to security protocols
Payments, transfers, and "why was I charged?"
Unexplained fees and unclear transfers cause confusion. AWX explains charges, fees, and payment status clearly at the source.
Clear breakdown of fees and transfer statuses
Instant lookup of charge origins and details
Reduces customer confusion at the root source
Payments, transfers, and "why was I charged?"
Unexplained fees and unclear transfers cause confusion. AWX explains charges, fees, and payment status clearly at the source.
Clear breakdown of fees and transfer statuses
Instant lookup of charge origins and details
Reduces customer confusion at the root source
Login help and account access
Forgotten passwords and lockouts leave users stranded. AWX guides customers through authentication and resets without risking security.
Step-by-step authentication and password resets
Secure account recovery without compromise
Resolves access issues and lockouts quickly
Account closure and lingering fees
Closed accounts sometimes incur unintended fees. AWX verifies clear balances, reverses post-closure fees, and finishes account closure.
Reversal of erroneous post-closure fees
Balance verification and closure finalization
Eliminates unexpected post-closure charges
Account closure and lingering fees
Closed accounts sometimes incur unintended fees. AWX verifies clear balances, reverses post-closure fees, and finishes account closure.
Reversal of erroneous post-closure fees
Balance verification and closure finalization
Eliminates unexpected post-closure charges
Disputes and chargebacks
Disputed charges leave users chasing updates. AWX collects details, opens investigations, and keeps customers informed throughout.
Automated dispute logging and investigation setup
Real-time tracking and progress updates
Transparent status reporting until resolution
Disputes and chargebacks
Disputed charges leave users chasing updates. AWX collects details, opens investigations, and keeps customers informed throughout.
Automated dispute logging and investigation setup
Real-time tracking and progress updates
Transparent status reporting until resolution
Account inquiries and balance checks
Customers check balances or recent transactions instantly. AWX verifies identity, retrieves data securely, and answers queries 24/7.
Secure identity verification and data retrieval
24/7 instant account and balance updates
Handles demand spikes with zero extra headcount
Account inquiries and balance checks
Customers check balances or recent transactions instantly. AWX verifies identity, retrieves data securely, and answers queries 24/7.
Secure identity verification and data retrieval
24/7 instant account and balance updates
Handles demand spikes with zero extra headcount
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Card replacements and fraud reports
Lost cards or suspicious charges need immediate action. AWX blocks cards and triggers replacements using exact security protocols.
Instant card blocking and fraud reporting
Automated replacement process initiated
Adheres strictly to security protocols
AWX AI
Debit card ending in 4082 instantly frozen. Fraud dispute filed for $45, and replacement card dispatched to your home address.
Leila – alert #FR-3301
I lost my debit card and see an unknown $45 charge. Help!
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Card replacements and fraud reports
Lost cards or suspicious charges need immediate action. AWX blocks cards and triggers replacements using exact security protocols.
Instant card blocking and fraud reporting
Automated replacement process initiated
Adheres strictly to security protocols
AWX AI
Debit card ending in 4082 instantly frozen. Fraud dispute filed for $45, and replacement card dispatched to your home address.
Leila – alert #FR-3301
I lost my debit card and see an unknown $45 charge. Help!
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Payments, transfers, and "why was I charged?"
Unexplained fees and unclear transfers cause confusion. AWX explains charges, fees, and payment status clearly at the source.
Clear breakdown of fees and transfer statuses
Instant lookup of charge origins and details
Reduces customer confusion at the root source
Payments, transfers, and "why was I charged?"
Unexplained fees and unclear transfers cause confusion. AWX explains charges, fees, and payment status clearly at the source.
Clear breakdown of fees and transfer statuses
Instant lookup of charge origins and details
Reduces customer confusion at the root source
AWX AI
2FA reset link sent to your registered email. Complete identity verification within 15 minutes to restore access.
Leila – support #AC-7712
Locked out after changing my phone. How do I reset my password?
Login help and account access
Forgotten passwords and lockouts leave users stranded. AWX guides customers through authentication and resets without risking security.
Step-by-step authentication and password resets
Secure account recovery without compromise
Resolves access issues and lockouts quickly
AWX AI
2FA reset link sent to your registered email. Complete identity verification within 15 minutes to restore access.
Leila – support #AC-7712
Locked out after changing my phone. How do I reset my password?
Login help and account access
Forgotten passwords and lockouts leave users stranded. AWX guides customers through authentication and resets without risking security.
Step-by-step authentication and password resets
Secure account recovery without compromise
Resolves access issues and lockouts quickly
Account closure and lingering fees
Closed accounts sometimes incur unintended fees. AWX verifies clear balances, reverses post-closure fees, and finishes account closure.
Reversal of erroneous post-closure fees
Balance verification and closure finalization
Eliminates unexpected post-closure charges
Account closure and lingering fees
Closed accounts sometimes incur unintended fees. AWX verifies clear balances, reverses post-closure fees, and finishes account closure.
Reversal of erroneous post-closure fees
Balance verification and closure finalization
Eliminates unexpected post-closure charges
AWX AI
Duplicate transaction verified. Formal dispute logged, and pending credit of $120 initiated back to your account.
Leila – dispute #DP-9104
Billed twice for my transfer on Aug 12. Can I get a refund?
Disputes and chargebacks
Disputed charges leave users chasing updates. AWX collects details, opens investigations, and keeps customers informed throughout.
Automated dispute logging and investigation setup
Real-time tracking and progress updates
Transparent status reporting until resolution
AWX AI
Duplicate transaction verified. Formal dispute logged, and pending credit of $120 initiated back to your account.
Leila – dispute #DP-9104
Billed twice for my transfer on Aug 12. Can I get a refund?
Disputes and chargebacks
Disputed charges leave users chasing updates. AWX collects details, opens investigations, and keeps customers informed throughout.
Automated dispute logging and investigation setup
Real-time tracking and progress updates
Transparent status reporting until resolution
Real-time AI Insights
Real-time AI Insights
WX automates balance inquiries, fee breakdowns, card management, and fraud alerts across web banking, mobile apps, and secure chat channels.
84%+ financial queries resolved securely
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
"Integrating AWX into our loan application workflow reduced processing times dramatically while keeping compliance audit trails completely intact."
Fintech Services Lead
"Integrating AWX into our loan application workflow reduced processing times dramatically while keeping compliance audit trails completely intact."
Fintech Services Lead
Real-time AI Insights
Real-time AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Seamlessly integrate AWX with core banking platforms and CRMs to automate credit card disputes, payment arrangements, and account statement requests.
4x Faster Dispute Processing
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
"Deploying AWX for member onboarding and routine account servicing allowed our support specialists to focus on complex advisory services."
Commercial Credit Union
"Deploying AWX for member onboarding and routine account servicing allowed our support specialists to focus on complex advisory services."
Commercial Credit Union
Enterprise-level Security
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
Frequently Asked Questions
Is AWX secure enough for a bank?
Will AWX replace our agents?
Does AWX give financial advice?
What languages does it support?
How long does it take to go live?
Is this component mobile-responsive?
What is this component?
Question
Question
Question
Frequently Asked Questions
Is AWX secure enough for a bank?
Will AWX replace our agents?
Does AWX give financial advice?
What languages does it support?
How long does it take to go live?
Is this component mobile-responsive?
What is this component?
Question
Question
Question
Frequently Asked Questions
Is AWX secure enough for a bank?
Will AWX replace our agents?
Does AWX give financial advice?
What languages does it support?
How long does it take to go live?
Is this component mobile-responsive?
What is this component?
Question
Question
Question
Request a demo
Speak to your team for a demo to see how it can fit into your organization
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Real-time
AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Real-time
AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”