AI customer experience platform
Resolve every customer
conversation in
seconds.
AWX agents answer email, WhatsApp and website messages the
moment they arrive — then take action across your connected
systems. Refunds, bookings, CRM updates. Not just a reply.
Live in under two weeks. No rip-and-replace of your existing systems.
AWX agent
Active now
AC
Hi is the 2-bed on Maple Street still available, and what's the rent?
840 Maple St is available from October 1st $2,150 a month, 2 bed, 1 bath,
980 sq ft, in-unit laundry. Pets welcome under 40 lbs. Want to walk through it?
AC
Yes Saturday morning if possible.
Booked for Saturday 10:00am with Dana R. You'll get a confirmation by email
and a reminder the night before.
Showing booked
CRM updated
Confirmation sent
1 week installation
Go live in days, not months. A streamlined deployment process that gets your system operational within a single week.
80%+ automation
Reduce manual workload dramatically. Automation handles routine operations so your team focuses on impact.
Sovereign data residency
Your data stays where it belongs. Full compliance with local sovereignty laws, ensuring complete control over storage.
Answers from your live data
Not a script. Your listings, policies and availability.
Replies in seconds, at any hour
Weekends, holidays and 11pm inquiries included.
Takes action, not just notes
Books, updates, escalates and logs the whole thread.
The cost of a slow reply
Your customers don't wait. They
just leave.
Most support and sales inquiries arrive when nobody is at a desk. By the time someone
answers, the customer has already bought somewhere else, signed with a competitor, or
given up entirely.
78%
of customers buy from the business that responds to them first
— not the one with the best product.
5 min
is the window that separates a qualified lead from a lost one.
The average first response takes hours.
60%
of inquiries land outside business hours, on weekends, or while
your team is already mid-conversation.
Industry benchmarks shown for context.
Tuesday, 11:42pm
An inquiry lands while the office is dark. Nobody sees it until morning — and by then, it's
already been answered somewhere else.
The gap
The hours you're closed are the hours
they're buying.
Speed-to-lead is the single biggest lever on conversion — and it is the one most
teams have the least control over. Your best people are already in conversations,
and the messages that matter most arrive when everyone has stopped looking.
Inquiries don't keep business hours
Evenings, weekends and holidays are when people research and decide — not when your team is
at their desk.
A queue is not a response
Assigning a message is not the same as answering it. The customer only experiences the wait.
You can't hire your way out
Covering every hour with people costs more than the leads you recover — and it still leaves gaps.
Listing enquiries with AI Superpowers
Buyers message at midnight and expect an answer now. AWX replies in seconds with availability, price, payment plan, and photos, in over 200 languages.
Instant answers on any listing, 24/7
Photos, floor plans, and payment plans sent in chat
Handles portal and ad spikes with zero extra headcount
Listing enquiries with AI Superpowers
Buyers message at midnight and expect an answer now. AWX replies in seconds with availability, price, payment plan, and photos, in over 200 languages.
Instant answers on any listing, 24/7
Photos, floor plans, and payment plans sent in chat
Handles portal and ad spikes with zero extra headcount
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Lead qualification
Not every enquiry is a buyer. AWX qualifies on budget, timeline, and intent, then hands the right leads to the right agent with full context.
Budget, timeline, and purpose captured in conversation
Hot leads routed to agents instantly, cold leads nurtured
Every lead logged in your CRM with a full transcript
AWX AI
Duly noted. I've confirmed the financing & timeline you shared earlier. You're qualified. I've routed you to Sara, our Marina specialist. She'll call you today with the shortlist.
Leila - lead #RN-2277
I'm pre-approved up to 2.5M and want to move in within two months
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Lead qualification
Not every enquiry is a buyer. AWX qualifies on budget, timeline, and intent, then hands the right leads to the right agent with full context.
Budget, timeline, and purpose captured in conversation
Hot leads routed to agents instantly, cold leads nurtured
Every lead logged in your CRM with a full transcript
AWX AI
Duly noted. I've confirmed the financing & timeline you shared earlier. You're qualified. I've routed you to Sara, our Marina specialist. She'll call you today with the shortlist.
Leila - lead #RN-2277
I'm pre-approved up to 2.5M and want to move in within two months
AWX AI
Return recieved 11 days ago, refund stalled at the gateway. Forced through today, AED 145 back within 3 days.
Leila - return #RN-2277
Returned this twelve days ago and still no refund
Area research and matchmaking
Buyers don't just buy a unit, they buy a life. AWX researches the neighbourhood for each buyer: cafés and bars nearby, how lively the street gets, schools, metro, and recent sale prices.
Neighbourhood insights tailored to what each buyer cares about
Matches buyers to units and areas that fit their lifestyle
Answers the questions agents never have time to research
Area research and matchmaking
Buyers don't just buy a unit, they buy a life. AWX researches the neighbourhood for each buyer: cafés and bars nearby, how lively the street gets, schools, metro, and recent sale prices.
Neighbourhood insights tailored to what each buyer cares about
Matches buyers to units and areas that fit their lifestyle
Answers the questions agents never have time to research
AWX AI
Booked: Thursday 6:30 PM at Marina Gate Tower B with Sara. Location pin and building access sent. I'll remind you Thursday morning.
Omar - viewing #VW-2204
Can I see the Marina Gate 2 bed on Thursday evening?
Viewing scheduling
Every hour between interest and viewing is a chance to lose the lead. AWX books the viewing into the agent's calendar and confirms, reminds, and reschedules automatically.
Viewings booked straight into agent calendars
Automatic reminders and one-tap rescheduling
No-shows cut with confirmation the morning of
AWX AI
Booked: Thursday 6:30 PM at Marina Gate Tower B with Sara. Location pin and building access sent. I'll remind you Thursday morning.
Omar - viewing #VW-2204
Can I see the Marina Gate 2 bed on Thursday evening?
Viewing scheduling
Every hour between interest and viewing is a chance to lose the lead. AWX books the viewing into the agent's calendar and confirms, reminds, and reschedules automatically.
Viewings booked straight into agent calendars
Automatic reminders and one-tap rescheduling
No-shows cut with confirmation the morning of
Follow-up and nurturing
Most leads go cold from silence, not rejection. AWX follows up after viewings, shares new matching listings, and keeps buyers warm until they're ready.
Post-viewing follow-up within the hour
New listings sent the moment they match a buyer's brief
Re-engages dormant leads before they buy elsewhere
Follow-up and nurturing
Most leads go cold from silence, not rejection. AWX follows up after viewings, shares new matching listings, and keeps buyers warm until they're ready.
Post-viewing follow-up within the hour
New listings sent the moment they match a buyer's brief
Re-engages dormant leads before they buy elsewhere
AWX AI
Similar 2 beds rented for AED 140K to 155K last year, a 5.8% to 6.4% gross yield at asking. Handover Q4 2027 on a 20/30/50 plan. Investor pack attached.
Rahul - investor #IN-1205
What's the rental yield on the Marina Gate unit, and when is handover?
Off-plan and investor queries
Investors ask about ROI, rental yield, handover dates, and payment milestones. AWX answers from your project data, accurately and consistently, every time.
Payment plans, handover dates, and yields explained clearly
Consistent answers across every agent and channel
Escalates to a human for negotiations and offers
AWX AI
Similar 2 beds rented for AED 140K to 155K last year, a 5.8% to 6.4% gross yield at asking. Handover Q4 2027 on a 20/30/50 plan. Investor pack attached.
Rahul - investor #IN-1205
What's the rental yield on the Marina Gate unit, and when is handover?
Off-plan and investor queries
Investors ask about ROI, rental yield, handover dates, and payment milestones. AWX answers from your project data, accurately and consistently, every time.
Payment plans, handover dates, and yields explained clearly
Consistent answers across every agent and channel
Escalates to a human for negotiations and offers
An AI Agent for Every Customer
An AI Agent for Every Customer
Real-time AI Insights AWX automates listing enquiries, lead qualification, viewing bookings, and follow-ups across WhatsApp, web chat, Instagram, email, and property portals.
3x more viewings booked per lead
AWX INSIGHTS AWX answers routine property questions automatically, qualifies and books within the limits you set, and shows you which listings pull interest and where buyers go cold.
>90% Customers Would Never Leave
AWX INSIGHTS AWX answers routine property questions automatically, qualifies and books within the limits you set, and shows you which listings pull interest and where buyers go cold.
>90% Customers Would Never Leave
Real-time AI Insights
Real-time AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX speaks to your buyers in their own language, on WhatsApp, in seconds. Our team only handles the conversations that lead to a signature.
Enterprise-level Security Quote
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
Immediately connect listings, portals, and your WhatsApp number so your customers never have to look too hard for their perfectly matched property
Go Live in a Week
Immediately connect listings, portals, and your WhatsApp number so your customers never have to look too hard for their perfectly matched property
Go Live in a Week
Buyers don't buy a unit. They buy a life.
"AWX answers our portal leads before our agents have even seen them. Viewings are booked by the time the team is in the office."
Head of Sales, Dubai Brokerage
"AWX answers our portal leads before our agents have even seen them. Viewings are booked by the time the team is in the office."
Head of Sales, Dubai Brokerage
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
Frequently Asked Questions
Does AWX work with property portals like Property Finder and Bayut?
Will AWX replace our agents?
How does AWX know about the area?
Can AWX handle off-plan and investor enquiries?
What languages does it support?
Do we have to give up our current helpdesk or CRM?
What happens when the AI can't resolve something?
Question
Question
Question
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Real-time
AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Real-time
AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Real-time
AI Insights
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX Customer
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
Real-time AI Insights
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
Enterprise-level Security
40%
AutomatiCworX
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”