for education providers
Questions answered. Students supported. Teachers focused.
1 week installation
80%+ automation
Sovereign data residency
why AWX
Automate your
Automate your
Education
Education
CX
CX
Experience
Experience
AutomaticWorX answers course, assessment, deadline, and policy questions from approved learning material in seconds. Students get support around the clock while teachers focus on teaching.
AutomaticWorX answers course, assessment, deadline, and policy questions from approved learning material in seconds. Students get support around the clock while teachers focus on teaching.
Course material and lesson questions
Students ask about concepts, readings, and class material at any hour. AutomaticWorX gives grounded answers from the institution’s approved content and cites the source.
Instant, consistent learning support without adding to teacher inboxes.
Course material and lesson questions
Students ask about concepts, readings, and class material at any hour. AutomaticWorX gives grounded answers from the institution’s approved content and cites the source.
Instant, consistent learning support without adding to teacher inboxes.
Deadlines, assessments, and submissions
Assignment dates, assessment rules, and submission requirements are answered from current course policy before a student falls behind.
Fewer repetitive administrative questions and fewer missed deadlines.
Deadlines, assessments, and submissions
Assignment dates, assessment rules, and submission requirements are answered from current course policy before a student falls behind.
Fewer repetitive administrative questions and fewer missed deadlines.
Enrollment and course administration
Students get clear answers on enrollment, schedules, prerequisites, certificates, and course access without waiting for office hours.
Administrative teams handle exceptions instead of repeating standard answers.
Enrollment and course administration
Students get clear answers on enrollment, schedules, prerequisites, certificates, and course access without waiting for office hours.
Administrative teams handle exceptions instead of repeating standard answers.
Teacher and staff knowledge assistant
Teaching staff search policies, course material, and internal guidance through one grounded interface instead of hunting across documents.
Approved answers from the same source material, every time.
Teacher and staff knowledge assistant
Teaching staff search policies, course material, and internal guidance through one grounded interface instead of hunting across documents.
Approved answers from the same source material, every time.
Warranty and repair claims
Devices sent for repair vanish into a black hole. AWX locates the warranty or RMA, chases stalled repairs, and keeps the customer informed.
AWX locates the warranty or RMA, chases stalled repairs, and keeps the customer informed.
Warranty and repair claims
Devices sent for repair vanish into a black hole. AWX locates the warranty or RMA, chases stalled repairs, and keeps the customer informed.
AWX locates the warranty or RMA, chases stalled repairs, and keeps the customer informed.
Multilingual student support
AutomaticWorX answers international students in their own language while preserving the meaning of approved course and policy content.
One support standard across languages and time zones.
Multilingual student support
AutomaticWorX answers international students in their own language while preserving the meaning of approved course and policy content.
One support standard across languages and time zones.
EDUCATION
EDUCATION
Grounded answers from approved course material and institutional policy.
58% Abandon Carts Over Slow Support
Support students and teaching staff across course content, assessment policy, schedules, and administration—24/7.
AWX
Support students and teaching staff across course content, assessment policy, schedules, and administration—24/7.
AutomaticWorX
Routine Student Questions Automated
Routine Student Questions Automated
Support Available Beyond Office Hours
AWX makes exchanges effortless, turning basic service into repeat sales.
Instant delivery updates, address edits, and return labels direct from your store stack.
Under 30s Resolution Time
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
"AWX slashed our support backlogs during peak sales without extra headcount. Our CSAT hit an all-time high."
AWX
"AWX slashed our support backlogs during peak sales without extra headcount. Our CSAT hit an all-time high."
AutomaticWorX
85%
Routine Tickets Automated
"My shipment was delayed for days, and support gave me nothing but canned replies."
Student Experience · Online Education
"My shipment was delayed for days, and support gave me nothing but canned replies."
AutomaticWorX
30 to 50% of Support Tickets
AWX answers "where is my order?" the moment it's asked, pulling live tracking and a real ETA before frustration sets in.
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
AWX answers tracking, return, and checkout questions instantly—before buyers drop off.
58% Abandon Carts Over Slow Support
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
Frequently Asked Questions
Can AWX answer from our course material?
Will AWX replace our support agents?
Does AWX support students outside office hours?
Which messaging channels are supported?
How fast can we go live?
AUTOMATICWORX
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AutomaticWorX
AWX FOR RETAIL
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
80%+ resolved automatically
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AutomaticWorX
80%
AutomaticWorX
“AWX answers our customers in seconds, in their own language, on the channels they already use. Our team now only sees the cases that genuinely need a human.”
AutomaticWorX
AWX INSIGHTS
AWX resolves routine questions automatically, executes account actions inside the limits you set, and flags at-risk accounts before they churn.
Frequently Asked Questions
Does AWX integrate with our store platform?
Will AWX replace our support agents?
Can AWX handle Black Friday sales spikes?
Which messaging channels are supported?
How fast can we go live?
Frequently Asked Questions
Does AWX integrate with our store platform?
Will AWX replace our support agents?
Can AWX handle Black Friday sales spikes?
Which messaging channels are supported?
How fast can we go live?
Request a demo
Speak to your team for a demo to see how it can fit into your organization
Request a demo
Speak to your team for a demo to see how it can fit into your organization