AI chatbot for hotels that resolves guest requests
Guests expect answers before they book, while they stay, and long after the front desk gets busy. AutomatiCworX gives hotels an AI concierge that understands what guests need, connects with your systems, and helps take the next action.
1 Week Installation
Go Live Before Your Next Check-In Rush
1 Week Installation
Go Live Before Your Next Check-In Rush
80%+ Automation
80%+ Automation
Resolve More Routine Guest Requests Automatically
Resolve More Routine Guest Requests Automatically
Sovereign Data Residency
Sovereign Data Residency
Keep Guest Data Where It Belongs
Keep Guest Data Where It Belongs
One AI across every channel Your Hotel Guests Already Use
One AI across every channel Your Hotel Guests Already Use
One AI across every channel Your Hotel Guests Already Use
From Web Chat and WhatsApp to Email, SMS, and other guest touchpoints, AutomatiCworX keeps hotel conversations connected. It carries context across channels, connects with your PMS, booking engine, and guest-service workflows, and helps your team respond without making guests repeat themselves.
From Web Chat and WhatsApp to Email, SMS, and other guest touchpoints, AutomatiCworX keeps hotel conversations connected. It carries context across channels, connects with your PMS, booking engine, and guest-service workflows, and helps your team respond without making guests repeat themselves.
From Web Chat and WhatsApp to Email, SMS, and other guest touchpoints, AutomatiCworX keeps hotel conversations connected. It carries context across channels, connects with your PMS, booking engine, and guest-service workflows, and helps your team respond without making guests repeat themselves.
How AWX works
How AWX works
Seamlessly Integrates With Your Ecosystem
Seamlessly Integrates With Your Ecosystem
Seamlessly Integrates With Your Ecosystem
Connect your tools, APIs, and data sources into a unified intelligence layer without disrupting your workflows.
Connect your tools, APIs, and data sources into a unified intelligence layer without disrupting your workflows.
Connect your tools, APIs, and data sources into a unified intelligence layer without disrupting your workflows.
Not Just Answering Guest Questions. Taking Action.
Not Just Answering Guest Questions. Taking Action.
Most hotel chatbots stop after answering. AutomatiCworX connects with the systems your property already uses to check details, complete routine requests, and bring in your team when human attention is needed.
Most hotel chatbots stop after answering. AutomatiCworX connects with the systems your property already uses to check details, complete routine requests, and bring in your team when human attention is needed.
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Faster Synchronization
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Integration Platform
Context across every tool
Whether the message comes through web chat, WhatsApp, email, SMS, or another connected channel, AutomatiCworX understands the guest’s intent in their own words.
Context across every tool
It can access the relevant reservation details, guest context, property information, and hotel policies from connected systems such as your PMS, booking engine, CRM, and operational workflows.
Context across every tool
AutomatiCworX can answer the question or complete an approved workflow directly within the conversation. If staff input is required, your team receives the request with the conversation context already attached.
What it handles
AI trained specifically on your property
AI trained specifically on your property
AWX works from your own policies, amenities, room types and dining pages so every answer is one you would have
AWX works from your own policies, amenities, room types and dining pages so every answer is one you would have
Answering hotel FAQs
Check-in, parking, amenities and policies answered instantly.
Answering hotel FAQs
Check-in, parking, amenities and policies answered instantly.
Restaurant & spa bookings
Help guests book dining, spa and other hotel services.
Restaurant & spa bookings
Help guests book dining, spa and other hotel services.
Guest history recall
Remember preferences, past requests and relevant stay details.
Guest history recall
Remember preferences, past requests and relevant stay details.
Cross-property location
Guide guests to the right location, room or service.
Cross-property location
Guide guests to the right location, room or service.
Handover to your team
Escalate special requests with the full conversation context.
Handover to your team
Escalate special requests with the full conversation context.
Upsells in the thread
Offer upgrades, breakfast, transfers and relevant hotel extras.
Upsells in the thread
Offer upgrades, breakfast, transfers and relevant hotel extras.
Live guest interactions
See Our AI Chatbot for Hotels in Action
See Our AI Chatbot for Hotels in Action
AutomatiCworX combines guest history, reservation details and hotel policies to deliver contextual support and take the next action across the guest journey.
AutomatiCworX combines guest history, reservation details and hotel policies to deliver contextual support and take the next action across the guest journey.
Smarter Reservation Changes, Without the Back-and-Forth
AWX checks booking details, hotel policies and availability before helping guests change, cancel, or update their stay.
Smarter Reservation Changes, Without the Back-and-Forth
AWX checks booking details, hotel policies and availability before helping guests change, cancel, or update their stay.
In-Stay Requests Routed to Action
AWX understands room context and guest needs, then sends requests to the right hotel workflow or team.
In-Stay Requests Routed to Action
AWX understands room context and guest needs, then sends requests to the right hotel workflow or team.
Guest Context That Follows the Conversation
AWX remembers previous messages, stay details and preferences so guests do not have to explain themselves again.
Guest Context That Follows the Conversation
AWX remembers previous messages, stay details and preferences so guests do not have to explain themselves again.
Human Handover With the Full Story
When staff judgment is needed, AWX transfers the conversation with guest context, request history and relevant details attached.
Human Handover With the Full Story
When staff judgment is needed, AWX transfers the conversation with guest context, request history and relevant details attached.
Smarter Reservation Changes, Without the Back-and-Forth
AWX checks booking details, hotel policies and availability before helping guests change, cancel, or update their stay.
In-Stay Requests Routed to Action
AWX understands room context and guest needs, then sends requests to the right hotel workflow or team.
Guest Context That Follows the Conversation
AWX remembers previous messages, stay details and preferences so guests do not have to explain themselves again.
Human Handover With the Full Story
When staff judgment is needed, AWX transfers the conversation with guest context, request history and relevant details attached.
INTEGRATIONS
Works With the Systems Your Hotel Already Uses
Works With the Systems Your Hotel Already Uses
AutomatiCworX connects your AI chatbot for hotels with the systems behind reservations, guest data, support and communication. Keep your existing hotel tech stack while AWX adds one conversational layer across it.
AutomatiCworX connects your AI chatbot for hotels with the systems behind reservations, guest data, support and communication. Keep your existing hotel tech stack while AWX adds one conversational layer across it.
Frequently Asked
Questions
Frequently Asked Questions
Get answers about AI lead response, property inquiries, integrations, pricing, and how AutomatiCworX helps real estate teams convert more leads.
Get answers about AI lead response, property inquiries, integrations, pricing, and how AutomatiCworX helps real estate teams convert more leads.
Does this replace our front desk team?
No. AutomaticWorX takes the repetitive requests- the same question asked 200 times a day, off your team's plate. Your staff handles what needs judgment: the upset guest, the exception, the special case.
What happens when it can't answer something?
Can it actually change a reservation, or does it just answer questions about one?
Is this conversational AI in hospitality, or something more?
Does it work across WhatsApp, email and our website at once?
Give Your Guests a Smarter Experience
See how AI can handle guest requests, simplify reservations, and support your team while working seamlessly with your existing systems
Give Your Guests a Smarter Experience
See how AI can handle guest requests, simplify reservations, and support your team while working seamlessly with your existing systems.