Agentic AI for Retail, Not Just Chat
AI agents for retail that answer, act, and hand off on every channel your shoppers actually use, day or night.
why AWX
why AWX
What Your Retail Team Gets Back
What Your Retail Team Gets Back
Order questions, returns and refunds handled automatically. Your team keeps the tricky cases.
Order questions, returns and refunds handled automatically. Your team keeps the tricky cases.
Returns Done in Chat
Policy checked, refund issued, shopper told. No ticket, no waiting.
Returns Done in Chat
Policy checked, refund issued, shopper told. No ticket, no waiting.
Tracking Without Tickets
Live order status the second someone asks, at 3 a.m. or 3 p.m. Same speed.
Tracking Without Tickets
Live order status the second someone asks, at 3 a.m. or 3 p.m. Same speed.
Delays Don't Hide
Late, damaged, or lost, the agent spots it and flags it before the angry email lands.
Delays Don't Hide
Late, damaged, or lost, the agent spots it and flags it before the angry email lands.
Top Shopper Questions
A running list of why people write in, so you can fix the cause, not the ticket.
Top Shopper Questions
A running list of why people write in, so you can fix the cause, not the ticket.
One Shopper, Every Channel
Starts on Instagram, continues on email, finishes on WhatsApp seamlessly.
One Shopper, Every Channel
Starts on Instagram, continues on email, finishes on WhatsApp seamlessly.
Humans When It Counts
Upset customer or big order? Your team gets the whole thread, not a cold handoff.
Humans When It Counts
Upset customer or big order? Your team gets the whole thread, not a cold handoff.
how it works
how it works
Agentic AI in Retail Support That Actually Acts
Agentic AI in Retail Support That Actually Acts
Most bots stop at the answer. These agents read the order, check your rules, and do the job in Arabic and English, all night.
Most bots stop at the answer. These agents read the order, check your rules, and do the job in Arabic and English, all night.
PEAK SEASON
PEAK SEASON
Scale seamlessly through your busiest seasons.
Scale seamlessly through your busiest seasons.
Scale seamlessly through your busiest seasons.
Manage the rush during Black Friday, holiday sales, and beyond with a scalable AI agent that keeps customers happy and your support team stress-free.
Manage the rush during Black Friday, holiday sales, and beyond with a scalable AI agent that keeps customers happy and your support team stress-free.
Manage the rush during Black Friday, holiday sales, and beyond with a scalable AI agent that keeps customers happy and your support team stress-free.
Holiday Rush
Holiday Rush
Black Friday Won't Bury Your Support Team.
Black Friday Won't Bury Your Support Team.
Black Friday Won't Bury Your Support Team.
Sale-day messages pile up fast. The agent handles swaps, refunds, and parcel checks in seconds, and your team only sees the tricky ones.
Sale-day messages pile up fast. The agent handles swaps, refunds, and parcel checks in seconds, and your team only sees the tricky ones.
Sale-day messages pile up fast. The agent handles swaps, refunds, and parcel checks in seconds, and your team only sees the tricky ones.
ALWAYS ON
ALWAYS ON
Support That's Awake at 3 a.m.
Support That's Awake at 3 a.m.
Support That's Awake at 3 a.m.
Shoppers write after midnight, on weekends, from other time zones. AWX replies in seconds, in Arabic or English, on WhatsApp, email, SMS, and chat.
Shoppers write after midnight, on weekends, from other time zones. AWX replies in seconds, in Arabic or English, on WhatsApp, email, SMS, and chat.
Shoppers write after midnight, on weekends, from other time zones. AWX replies in seconds, in Arabic or English, on WhatsApp, email, SMS, and chat.
Automate & integrate
Automate & integrate
Agentic AI Commerce on Your Own Stack
Agentic AI Commerce on Your Own Stack
It sits on top of Shopify, Zendesk, HubSpot, Salesforce and Intercom. Nothing to rip out, nothing to rebuild, and no tool left out of the loop
It sits on top of Shopify, Zendesk, HubSpot, Salesforce and Intercom. Nothing to rip out, nothing to rebuild, and no tool left out of the loop
Frequently Asked
Questions
Frequently Asked Questions
Get answers about AI lead response, property inquiries, integrations, pricing, and how AutomatiCworX helps real estate teams convert more leads.
Get answers about AI lead response, property inquiries, integrations, pricing, and how AutomatiCworX helps real estate teams convert more leads.
What is agentic AI in retail?
AI that does things, not just answers. It checks the order, follows your policy, and finishes the refund itself.
Will this work with our store platform?
Are you replacing my support team?
Can it cope with a Black Friday rush?
How long until launch?
Frequently Asked Questions
Does AWX integrate with our store platform?
Will AWX replace our support agents?
Can AWX handle Black Friday sales spikes?
Which messaging channels are supported?
How fast can we go live?
Do we have to give up our current helpdesk or CRM?
What happens when the AI can't resolve something?
Question
Question
Question
Want to See It?
Speak to your team for a demo to see how it can fit into your organization