CX Insights That Make Every Conversation More Valuable
AutomatiCworX turns customer conversations into actionable CX insights, helping teams uncover trends, find root causes, and prioritize their next move.
Discover
TOPICS
CX insights in one view
One CX analytics platform
SIGNALS
Why support volume shifts
Priority
Ranks problems by impact so your team starts with the right fix.
Flags repeat requests that are ready for automation.
Ties each escalation back to its product or policy cause.
Open Insights
Open the real customer conversations behind every finding.
Conversation Proof
Gives every team the same clear view of what customers need.
Shared Clarity
Turns findings into a fix, a policy update, or automation.
Complete Context
CX Insights That Make Every Conversation More Valuable
AutomatiCworX turns customer conversations into actionable CX insights, helping teams uncover trends, find root causes, and prioritize their next move.
Discover
TOPICS
CX insights in one view
One CX analytics platform
SIGNALS
Why support volume shifts
Open Insights
Open the real customer conversations behind every finding.
Conversation Proof
Gives every team the same clear view of what customers need.
Shared Clarity
Turns findings into a fix, a policy update, or automation.
Complete Context
Decide
Priority
Ranks problems by impact so your team starts with the right fix.
Flags repeat requests that are ready for automation.
Ties each escalation back to its product or policy cause.
how it works
CX insights in practice
CX insights in practice
how it works
AWX reads every customer conversation, groups what keeps repeating, and shows why it happens. Your team gets open insights to act on, not raw data to dig through.
AWX reads every customer conversation, groups what keeps repeating, and shows why it happens. Your team gets open insights to act on, not raw data to dig through.
CONNECT YOUR TOOLS
CONNECT YOUR TOOLS
CX data in one place
CX data in one place
Pull volume, automation rate, escalations, and daily changes into one view.
Pull volume, automation rate, escalations, and daily changes into one view.
100+ prebuilt integrations ready to connect
100+ prebuilt integrations ready to connect
One-click setup, no API keys to manage
One-click setup, no API keys to manage
Custom webhooks for tools not yet listed
Custom webhooks for tools not yet listed
ACT ON YOUR INSIGHTS
ACT ON YOUR INSIGHTS
From Insight to Action
From Insight to Action
CX insights show what is breaking and why. Your team picks the fix, and AWX flags what to automate.
CX insights show what is breaking and why. Your team picks the fix, and AWX flags what to automate.
Rank issues by how many customers hit them
Rank issues by how many customers hit them
Find repeat requests worth automating
Find repeat requests worth automating
Trace every escalation back to its root cause
Trace every escalation back to its root cause
FIND THE ROOT CAUSE
FIND THE ROOT CAUSE
Why your support volume moves
Why your support volume moves
AWX groups conversations by reason, so you see which issues are growing and what sits behind them.
AWX groups conversations by reason, so you see which issues are growing and what sits behind them.
Spot the questions customers repeat
Spot the questions customers repeat
Catch rising support reasons early
Catch rising support reasons early
See why conversations reach human agents
See why conversations reach human agents
Why AutomatiCworX
A CX analytics platform built to find the root cause
A CX analytics platform built to find the root cause
how it works
CX insights in practice
AWX reads every customer conversation, groups what keeps repeating, and shows why it happens. Your team gets open insights to act on, not raw data to dig through.
CONNECT YOUR TOOLS
CX data in one place
Pull volume, automation rate, escalations, and daily changes into one view.
100+ prebuilt integrations ready to connect
One-click setup, no API keys to manage
Custom webhooks for tools not yet listed
ACT ON YOUR INSIGHTS
From Insight to Action
CX insights show what is breaking and why. Your team picks the fix, and AWX flags what to automate.
Rank issues by how many customers hit them
Find repeat requests worth automating
Trace every escalation back to its root cause
FIND THE ROOT CAUSE
Why your support volume moves
AWX groups conversations by reason, so you see which issues are growing and what sits behind them.
Spot the questions customers repeat
Catch rising support reasons early
See why conversations reach human agents
Why AutomatiCworX
Your support conversations hold product feedback and customer friction, but most of it gets lost in ticket queues. AWX turns it into CX insights so you fix causes, not symptoms.
Your support conversations hold product feedback and customer friction, but most of it gets lost in ticket queues. AWX turns it into CX insights so you fix causes, not symptoms.
01
Spot what is breaking
See which issues appear most often and which ones are creating friction today.
02
Find your next automation
Spot repetitive, high-volume requests your team could hand to automation.
03
Every conversation, in full context
Open the conversations behind each insight to see what was asked and done.
01
Spot what is breaking
See which issues appear most often and which ones are creating friction today.
02
Find your next automation
Spot repetitive, high-volume requests your team could hand to automation.
03
Every conversation, in full context
Open the conversations behind each insight to see what was asked and done.
Conversation
Patterns
Root Cause
Team Decision
Next Action
We measure CX clarity, not clicks
A CX analytics platform should give you the answer first. AWX shows what matters upfront, then lets you open the conversations behind it only when you want to.
Zero unnecessary digging
You should not need five filters and three dashboards to understand why support volume changed.
Immediate first screen clarity
See the most important customer experience signals upfront, not buried in separate reports.
Action beyond analytics
Turn what you discover into a product improvement, a workflow change, or your next automation opportunity.
Full context on demand
Start with the insight, then open the conversations behind it when you need the reason.
Conversation
Patterns
Root Cause
Team Decision
Next Action
We measure CX clarity, not clicks
A CX analytics platform should give you the answer first. AWX shows what matters upfront, then lets you open the conversations behind it only when you want to.
Zero unnecessary digging
You should not need five filters and three dashboards to understand why support volume changed.
Immediate first screen clarity
See the most important customer experience signals upfront, not buried in separate reports.
Action beyond analytics
Turn what you discover into a product improvement, a workflow change, or your next automation opportunity.
Full context on demand
Start with the insight, then open the conversations behind it when you need the reason.
Your CX Insights Questions
Your CX Insights Questions
Clear answers on CX insights, how a CX analytics platform works, and how AWX helps your team find root causes and choose what to automate next.
Clear answers on CX insights, how a CX analytics platform works, and how AWX helps your team find root causes and choose what to automate next.
What Are CX Insights?
CX insights are actionable findings from customer experience data. They help teams understand what customers need, what is creating friction, why support volume changes, and where improvements can have the biggest impact.
What Is A CX Analytics Platform?
How Does AutomatiCworX Generate CX Insights?
Can CX Insights Help Reduce Support Volume?
How Is AutomatiCworX Different From Traditional Analytics?
See What Your Customers Are Telling You
Turn customer conversations into CX insights, find the problems behind the numbers, and know what to improve next.
See What Your Customers Are Telling You
Turn customer conversations into CX insights, find the problems behind the numbers, and know what to improve next.